PayByPeriod support: frequently asked questions

Need help? Be sure to visit our support forums for answers to your questions!

The PayByPeriod support system provides an option within the program concerning the most frequent answered questions.

The category of questions are as follows:

Does PayByPeriod work on Macs?

Yes, absolutely. You access PayByPeriod through your browser ( Chrome, Safari, Mozilla Firefox, Opera) on the internet, so it works with pretty much any internet-connected Mac or PC.

What are the system Requirements for PayByPeriod?

In order to operate PayByPeriod successfully the following systems are required:

  • Windows PC: 1 GHz computer with 256 MB of RAM running Windows XP or later
  • Apple Mac: Intel-based Mac running OS X 10.5 or later
  • Latest version of Internet Explorer, Firefox, Google Chrome or Safari for Mac
  • High-speed internet connection (DSL, cable, T1)

Internet Connection

PayByPeriod works best with a fast Internet connection Which PayByPeriod plan is right for me and what are the monthly subscription cost?

We can send you a quotations with plans to choose from to suite your business needs at an affordable monthly subscription. We recommend you to choose the plan with the appropriate set of features that would best fit your day to day business operations.

Will PayByPeriod work on my Apple Mac?

Absolutely, PayByPeriod is compatible with the Apple Mac. PayByPeriod is actually a full Cloud solution, that can be used on any compatible browser on any computer (PC or Mac).

Can I access PayByPeriod on my mobile phone or tablet?

PayByPeriod can be accessed from any web enabled mobile device with a web browser. The experience is optimized on any iOS device (iPad, iPhone or iPod Touch) and Android tablet or Smartphone with the PayByPeriod App.

Can I access PayByPeriod offline?

Unfortunately not, you will need an internet connection to access PayByPeriod.

Am I entitled to software updates/upgrades and how do I upgrade

Yes. One of the many benefits of cloud based software, is that you’re always working with the latest version.

Updates happen automatically and it is guaranteed that it will not affect your data. If the software has been updated, you will automatically get a pop up message when you log into the system.

 Getting Started

Need help? Be sure to visit our support forums for answers to your questions! Is there a demo available and how do I sign up?

The program provides you with the option to request a demo from our website (

How do I subscribe if I decide that PayByPeriod is right for me?

The most efficient way is to subscribe through our website. It would be a great pleasure to tailor our system to your company needs.

What information do I need to sign up?

In order for your business to sign up it will be necessary to gather some very basic information from your company. Initially we assist and train you as the process goes along. During this process it would be possible to customize and update your setting as you go.

What payment methods do you accept? 

We accept direct payment through bank.

Can I pay the subscription annually?

No, subscriptions are charged on a monthly basis.